How do we protect you?
We take comprehensive steps to make secure online banking possible. Your privacy matters: Read here how we handle your privacy and cookies. Read here how we protect your data within the Quintet Group: Private Data Protection at Quintet Private Bank
Below are the five steps we take to safeguard you.
How we ensure your security in five steps
1. Personal attention
Your Client Advisor is your dedicated point of contact. Do you have questions about online banking or concerns about digital security? You can always reach out for advice and support.
2. Secure communication
Our communication channels are encrypted by default. Whether you use online banking, email, or video calls via Microsoft Teams, your data remains protected.
3. Secure applications and data
We apply several security measures:
- Access control: Logging in to My InsingerGilissen requires two-factor authentication. This also applies to online payments. Only account holders and authorized representatives have access.
- Encryption: Your data is stored and processed in encrypted form.
- Monitoring & logging: All user actions are continuously monitored and logged.
- Backups: Regular backups ensure continuity and enable quick recovery. Our website and mobile apps are constantly tested and updated to stay ahead of new threats.
4. Internal commitment
All employees receive training in:
- Integrity & codes of conduct
- Data protection
- Information security and privacy
5. Risk assessment
We regularly perform risk analyses on our IT systems, as well as on our suppliers and service providers.
What you will never see from us – and what to watch out for:
We never ask for your password or codes
We never send login links via email or SMS (you receive these by post)
We never ask you to install software
We never pressure you to transfer money.
Want to know more?
Looking for more tips and information about secure banking? Please see:
Secure online banking Secure mobile banking